Latest News |
June 2009 - Service updates:
Data security form & revised billing periods
We receive a fairly large number of support calls from schools who are wishing to send texts from outside the school, but have forgotten their unique username and password.
To ensure that we conform to the Data Protection Act, we plan to further enhance the security of our service and are introducing a "PIN" system.
A security form, and further information, will be circulated in the near future requesting that you provide a unique Pin for your school. The PIN should only be shared with authorised users of Messenger, and will be asked for when calling us at Groupcall to ensure that we only discuss account related information with the appropriate personnel.
We will be billing all additional SMS and voice call charges to customers on a bi-annual basis in March and September.
If you have any queries regarding this, please contact Diane Segal on 020 8502 7344 or email dsegal@groupcall.com
For more information - Please contact us at sales@groupcall.com
