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<< I am a member of school staff
 
 
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Start using Xpressions in just 3 easy steps. 
What is it? How does it work? Features Add-ons About Groupcall

Setting up Xpressions?

An account is automatically created for each parent, using your email address and mobile phone number when your child’s school signs up to use Xpressions. Important: You must ensure your child’s school has the right contact details on their database to use the Groupcall Xpressions app.

 

The steps below are for first time Xpressions users. If you have already set up Xpressions and are trying to login, see Logging in and out.

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Not already installed? Download the Xpressions app: 

 

Get in on Google play  Download on the app store

APP SET-UP

  1. Open the Xpressions App and enter the email address that your child’s school has stored for you. Tap Next.
    Note: Please ensure that you are running an up to date operating system on your mobile device.
  2. You will then be asked to enter your mobile phone number. This should be the number that your child’s school has stored for you or the app won’t recognise you as a parent.
  3. A 6 digit verification code will be sent to you via text message containing. Enter this code and tap Login.
    If you have not received a code after a short period of time, press ‘Resend Code’. If you experience any difficulty, contact your child’s school to ensure they have the correct contact details stored for you.
    ** This is the most common issue for failed login attempts **     

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You have now set up Xpressions. To secure your device please follow the steps below.

 

  1. You now have the option to create a password.
    We recommend that you follow this step to make logging in easier, and to protect your data.
  2. To keep your child’s data secure you need to choose a 4 digit passcode. If you have a fingerprint authentication feature on your mobile device, you can use this in place of a passcode. You can enable fingerprint authentication via your phone’s settings area.
    Note: Completing this step allows you to stay logged into the app while ensuring your account remains safe.

 

Review our advice on protecting the data on your device and what to do if your device is ever lost or stolen.

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DESKTOP SET-UP

The setup process for desktop use is almost identical to the app. The main difference is you won’t be asked to set a 4 digit passcode before you login.

  1. Navigate to Xpressions desktop login and click Login to display the email field.
  2. Enter the email address that your child’s school has stored for you. Click Next.
  3. You will then be asked to enter your mobile phone number. Then click Next. This should be the number that your child’s school has stored for you or the app won’t recognise you as a parent.
  4. A 6 digit verification code will be sent to you via text message. Enter this code and click Login.
  5. You now have the option to create a password. 

We recommend you follow this step to make logging in easier in the future.

Xpressions Login Page

Logging in and logging out

You should stay logged into your Xpressions App in order to receive push notifications when your child’s school sends you messages and alerts. You can ensure your child’s data is secure by setting a 4 digit passcode or enabling fingerprint authentication via your phone’s settings area.

If you do need to log out of the app, you can follow the steps below to get logged back in.

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THE APP

  1. If you have logged out of the app on your mobile device, it will remember your email address. Simply re-enter your mobile phone number and password to log back in.
  2. If you have deleted the app for troubleshooting purposes, you will be required to re-enter both your email address and mobile phone number, and then enter the password you previously set.


If you have forgotten your password please reset it following these steps





 Using Xpressions

When you login to Xpressions you’ll immediately see your Timeline. This displays all of the Xpressions that your child’s school has sent you, with the ability to filter to help you quickly find the information that’s important to you.

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FLAG

Separate important messages using the flag feature. Simply tap your messages white flag icon and then filter your timeline to view all of your flagged messages. You can unmark messages when they are no longer important by tapping the, now red, flag icon.
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FILTERS

Quickly find the information you need with filters. Tap the filter button at the top of your timeline and choose the category of messages that you want to view. To clear the filter and view all messages, tap remove-filter-button.




Core vs Enhanced Features

 

Access to Xpressions features depends on the feature set your child’s school has purchased. The table below, shows the available features within the Xpressions app. Groupcall are not responsible for the data shown within the app, or the features you have access to. Please discuss all matters relating to this with your child’s school.

 
XpressionsCore XpressionsEnhanced
 Receive FREE messages instantly from the school  Receive FREE messages instantly from the school
 Reply to the school's messages  Reply to the school's messages
 Compose messages to send to the school (proactively)  Compose messages to send to the school (proactively)
Flag messages received to easily retrieve later Flag messages received to easily retrieve later
Filter messages based on the child involved/category of the message Filter messages based on the child involved/category of the message
Receive messages from connected modules e.g. parents evenings Receive messages from connected modules e.g. parents evenings
Set customised links for parents e.g. school website Set customised links for parents e.g. school website
See the school calendar See the school calendar
See Lunch Balance and lunch transactions* See Lunch Balance and lunch transactions*
See Homework assigned to child* See Homework assigned to child*
See child’s attendance history and % See child’s attendance history and %
See child’s behaviour records See child’s behaviour records
See child’s behaviour records See child’s behaviour records
See child’s achievement records See child’s achievement records
See child’s assessment record See child’s assessment record
See child’s timetable See child’s timetable
See child’s exams timetable See child’s exams timetable
See your contact details See your contact details
Send messages to school to update your contact details Send messages to school to update your contact details

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About Groupcall

Focussed on improving children’s outcomes, Groupcall currently work with over 18,000 UK primary and secondary schools to help them improve parental engagement, boost productivity and save money.

For more information about Groupcall, please see our commercial site.

 

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