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Groupcall Messenger is password secured to ensure that only those who have the authority to use the system can access it.

Passwords must meet a combination of complexity criteria and can easily, yet securely, be reset by users in the event of a compromised password. Administrators can control the level of access that users have to the system and further secure the system;

  • Against the total number of messages sent (by way of a PIN being required if that limit is breached)
  • Limiting message authorisation to certain users (allowing staff to compose messages and select recipients, but requiring an authorised person to verify the messages for sending)
  • Restricting the history view to certain users (to prevent all users being able to access details of previously sent messages) and allowing only certain users to upload attachments (to ensure only authorised documents are sent on behalf of the school.

Groupcall have designed the security of Messenger to be first class yet customisable where suitable to meet the differing needs of schools.

All data is stored on servers secured with industry standard security measures in place and data transmission takes place under the protection of SSL transfer. Groupcall take the security of data, especially where that data relates to vulnerable groups (e.g. children), very seriously and have a number of measures in place to protect that data.

If you're technically minded or just curious as to the details behind our security measures, take a look at the Messenger Security Summary.

We are delighted to be awarded the QMSI ISO 27001 accreditation for information security management systems, an internationally-recognized certificate. Our customers can be confident that we manage and minimize threats to information and data.


Please complete the security questionnaire and email it to Mia at: or fax it back to us on: 020 3328 4601. We will then be able to provide you with your username and password in order for you to send messages remotely when required.

Please read the password policy.


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