"We have been using Groupcall's Messenger for some time and have found the system particularly effective throughout the recent snow disruption. Out of our 419 messages sent this morning, only two messages did not arrive and this was because their phones were switched off! I would certainly recommend the use of Groupcall Messenger to other schools as a cost-effective and time-saving method of contacting all parents instantly."
St. Walburga's Catholic Primary School, Bournemouth
“In just 12 months we have contacted 99.7% of parents by text messaging and 86.7% via email through using Groupcall's Messenger. During extreme weather, we were able to contact 1,140 parents and 160 members of staff within 5 minutes of knowing the school was to be closed. Following an evaluation of Messenger has resulted in a resounding saving for the school. Within 12 months, £6,000 has been saved on postage alone with further savings on consumables, time management and reduced telephone calls. We estimate the average operational savings for school to home communication have exceeded £12,000. I would recommend Groupcall Messenger to any school who wishes to improve communication, efficiency and save money!"
“They went the extra mile to support all of our needs, and provided an outside of the box service”.
“Now that we can contact them in their own language, we can communicate with our families from Poland. Without Groupcall it is much harder to contact these individuals”.
"The service has enabled the school to improve attendance figures tremendously. Feedback from parents is very good; they appreciate the fact that they are also informed by text."
"The PTA at the school now pays for half of our subscription. They have used the service a lot this year and have seen the positive results. For example, on the day of the summer fair we needed parasols for the stalls as it was a scorching hot day.
We sent the text to all parents and within 10 minutes, 20 people arrived at the school with their parasols in hand! It was amazing!
The office staff love the new system – it saves them a huge amount of time and is very useful in emergencies e.g. snow days."
"We love it and could not now exist without it – in fact our parents are complaining if we do not send a message to them! When we need to contact parent/carers regarding; urgent cancellation of school activities; school closure; reminders about visits out; best wishes for holidays; thank you to parents for support – the system is excellent."
"Most messages are used as a back-up as reminders to parents - we spoil them with this service, but it does lead to greater attendance at meetings etc.
Therefore ironically leads to greater workload in sending messages but less in dealing with confused parents who have missed out on information/notice of clubs/meetings/etc. But is invaluable in saving time on emergency messages e.g. when it snowed to pass."
"Teaching staff used to make phone calls to students. They now have their time freed up to teach! Messenger saves us a lot of time. Students are no longer making phone calls home; it means that there is more time for teaching."
"It is quick and efficient. The tracking of the messages allows us to move on and not wait and try again."
"Aides contact with parents for school issues i.e. reminders for parent’s evenings, lesson truancy, Duke of Edinburgh events and exam preparation days. It saves a significant amount of time on first day absence and gives me time to make phones calls to PA students."
"Makes it easier and quicker to contact parents/staff/governors."
"Admin staff time has been released as there is no waiting for people to answer or not answer phones."
"It has made work lighter and more efficient and less time consuming."
"In terms of attendance, the text message system can cut my amount of paper chase work."